What is my MPIN for?

The Personal Identification Number or PIN is a 6-digit code that you will use to sign-in your AllEasy application. This will be asked upon registration. For your protection, do not share your PIN to anyone.

What is my wallet limit?

• The basic wallet limit is PHP 50,000.
• Cash-in limit is PHP 20,000 per day.

How can I recover/change my 6-digit MPIN?

• To recover your MPIN:
  1. Go to the Log-In page.
  2. Click "Forgot MPIN"
  3. Enter your registered email address or mobile number to reset your MPIN and tap Submit.
  4. A new temporary MPIN will be sent either to your email address or mobile number.
  5. Go to the Log-In page and enter your temporary MPIN.

• To change your temporary MPIN:
  1. Open the Side Menu and go to Settings.
  2. Click "Change MPIN"
  3. Enter your current MPIN (temporary MPIN) and your new MPIN (desired MPIN).

Can I use AllEasy outside of the Philippines?

Yes, you can use AllEasy outside the Philippines. However, you must have a Philippine mobile number (+63).

How do I update my profile?

What IDs are valid for Account Upgrade?

• Passport
• Driver's License
• PhilSys Philippine ID (PHILID)
• Social Security System (SSS)/UMID
• Professional Regulation Commission (PRC)
• Voter's ID (New)
• Postal ID (New)

REMINDER! Make sure that your name in the AllEasy app matches the name on your valid ID

How do I provide supporting documents?

How do I submit ID for verification?